Elevate customer satisfaction as a Customer Experience Representative at GDI Ainsworth. Utilize your communication skills to support clients through phone and email interactions every day.

This role is essential for delivering high-quality service and understanding customer needs. You will engage in active listening, respond to queries, and manage work orders efficiently. Ideal candidates will enjoy a fast-paced workplace focused on problem-solving and customer care.

Key Responsibilities:
• Receive and respond to client calls or emails promptly
• Provide accurate information and solutions to customer inquiries
• Engage actively with clients to confirm or clarify details
• Develop knowledge of Remote Building Automation Alarms
• Create and manage work order requests efficiently

Requirements:
• 1-3 years in customer service/support, service industry preferred
• College/university graduation or equivalent experience
• HVAC/Building Automation knowledge is a plus
• Strong verbal and written communication skills
• Must complete a two-week full-time training program

Bring your exceptional customer service and problem-solving skills to GDI Ainsworth today.
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📌 Customer Experience Representative at GDI Ainsworth (Alberta)
🏢 Ainsworth
📍 Alberta