Step into the role of Care Access Representative with CBI Home Health in Calgary or Edmonton. This position combines effective scheduling and client support to enhance care delivery in the community.

As a key player in a busy contact center, you'll manage the scheduling of direct care staff, ensuring clients receive timely support. Your skills in problem-solving and multitasking will be essential to maintain communication and resolve issues as they arise, ultimately improving client care quality.

Key Responsibilities:
• Efficiently utilize scheduling software for care assignments
• Maintain proactive communication with clients and caregivers
• Foster relationships with all stakeholders for smooth coordination




• Conduct accurate data management for scheduling records
• Exceed key performance indicators in your role

Requirements:
• Minimum educational requirement of Grade 12
• At least 2 years in a relevant Customer Service or scheduling role
• Technological proficiency, especially in Microsoft Office
• Strong organizational and communication skills
• Ability to handle multitasking in a agile environment

Channel your expertise into impactful care coordination at CBI Home Health, enhancing the lives of clients in Calgary and Edmonton.
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📌 Care Access Coordinator CBI Home Health (Alberta)
🏢 CBI Home Health
📍 Alberta