29 Aug
|
EWS Group
|
Markham
Jonas Software is seeking a Hypercare Program Lead to orchestrate the post-migration experience for clients, ensuring successful transitions and measurable improvements. You will partner with IT, Security, CloudOps, and Product, driving escalation management and client communications with calm under pressure.
The role requires solid cross-functional collaboration, data-driven problem solving, and a passion for delivering outstanding client outcomes in a fast-paced SaaS environment.
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📌 Hypercare Program Lead: Post-Launch Client Success (Markham)
🏢 EWS Group
📍 Markham