Deliver top-notch customer care as a Customer Service Associate at The Brick. This role focuses on responding to inquiries, problem-solving, and enhancing customer loyalty in a retail setting.

As a key member of our service team, reporting to the Operations Manager, you will engage with customers to resolve their inquiries and promote loyalty. Your skills will be crucial in providing exceptional support and following up on order reports daily, ensuring a positive customer experience at our retail locations.

Key Responsibilities:
• Respond to customer inquiries with professionalism
• Follow up to identify customer needs
• Promote loyalty through exceptional service
• Review order reports daily for follow-up
• Perform other tasks as assigned

Requirements:
• Robust focus on customer service
• Excellent communication skills, both written and verbal
• Ability to multitask and stay organized
• Proficiency in Microsoft Office
• Flexibility for varied shifts, including evenings

Bring your passion for customer service and teamwork to The Brick and make a difference!
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📌 Customer Service Associate at The Brick (Ontario)
🏢 The Brick Group
📍 Ontario