Function Health seeks a dedicated Team Lead for Testing Operations to enhance member experiences through streamlined processes. Play a key role in managing and optimizing healthcare testing workflows.

As Team Lead at Function Health, you will be responsible for overseeing testing operations and guiding a team of Ops Associates. Your focus will be on ensuring operational excellence and managing the results lifecycle efficiently. Collaborating closely with clinical and product teams, you will help implement creative processes to improve member satisfaction and operational performance.

Key Responsibilities:
• Oversee daily operational tasks for testing accuracy
• Resolve member inquiries through effective triage
• Analyze performance data to enhance service delivery




• Identify and act on process inefficiencies
• Manage team coverage for reliable operations

Requirements:
• Minimum 2 years in an operations role with leadership
• Background in healthcare or a related field
• Strong problem-solving and analytical abilities
• Excellent communication and team collaboration skills
• Highly organized with a focus on details

Take charge of testing operations at Function Health, driving innovation in healthcare delivery and member engagement.
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📌 Operations Team Lead for Healthcare Innovation (Manitoba)
🏢 Function Health
📍 Manitoba