Service Advisor
Smithers Toyota is looking for a Service Advisor to join our Service Department.

The Service Advisor is the main connection between our customers and the service team. You will help customers understand their vehicle needs, coordinate repairs with technicians and parts, provide accurate estimates and updates, and ensure each visit is handled professionally from start to finish.

Key Responsibilities

Welcome customers and understand their service concerns

Prepare accurate repair orders and estimates

Communicate repair recommendations, costs and timelines

Coordinate work with technicians and the Parts Department

Obtain customer authorization before additional work is completed

Keep customers updated throughout the repair process

Review completed work and invoices with customers

Provide professional follow-up and customer service

What We Are Looking For

Strong communication and customer service skills

Organized with good attention to detail

Comfortable working in a fast-paced environment

Reliable, qualified and team focused

Automotive experience is an asset, but we are willing to train the right person

Valid driver’s license

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📌 Service Advisor (British Columbia)
🏢 Smithers Toyota
📍 British Columbia