Responsible for the operation of food services, housekeeping, and resident laundry in a Senior living environment
Leads preparation and delivery of resident and client catered functions
Performs monthly Food Safe and Food Management Audits on a timely manner
Collect weekly Resident Satisfaction Survey
Perform monthly Housekeeping and Laundry Audits
Participates in Monthly Resident Council Meetings
Contributes to the Social Club, Total Quality Management, Business Planning, Capital Equipment requirements and recommendations
Prepares for and participates in PIR audits, Accommodation Standards, Accreditation, and Alberta Facility reviews
Attends ARAMARK meetings and functions
Performs/delegates all work in accordance with Client and ARAMARK policies and procedures
Participates in Human Resources functions, including recruiting, training, coaching, scheduling, payroll, and employee performance management
Ensure all invoices are posted in E4W
Leads daily pre-shift huddles with the team
Displays polite, spirit-of-service attitude towards customers and co-workers.
Proactively resolve resident, family, and employee concerns and complaints with focus on follow up and appropriate resolution.
Report and upload all employee injuries and near misses with focus on recommendations for prevention of future incidents to Global Metrics Monitor (GMM)
Requirements Excellent communication skills both verbal and written.
Must have the ability to communicate effectively with residents, clients, staff, and co-workers.




Must have the physical capabilities required for light lifting and frequent walking
Must be flexible and adapt easily to changes in schedule, work assignments and environment.
Minimum 2-year College Diploma with a Management, Hotel/Restaurant or Dietetic specialty, or 5 years related experience
Advanced Food Safety Certification
2 years minimum experience in a unionized setting
Previous Experience Required 2 years minimum experience in a Healthcare environment.
First Aid Certification is an asset
Word, Excel and Outlook knowledge is required
Core Competencies Demonstrates expertise in food service operations, housekeeping, and resident care within a senior living environment, ensuring compliance with safety standards and effective communication with residents and staff. Proficient in managing audits, employee performance, and fostering a positive service culture.
Highest-signal resume keywords Food Safety Certification
Healthcare Experience
Unionized Environment Experience
Management Diploma
Communication Skills
Hard Skills Food Management Audits
Housekeeping Audits
Laundry Audits
Resident Satisfaction Surveys
Employee Performance Management
Light Lifting
Scheduling
Payroll Management
Soft Skills Problem Solving
Team Leadership
Customer Service
Flexibility
Adaptability
Certifications & Qualifications Advanced Food Safety Certification
First Aid Certification
Industry Keywords Senior Living
Catering Functions
Total Quality Management
Accreditation
PIR Audits
Tools & Technologies E4W
Word
Excel
Outlook

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📌 Assistant Hospitality Services Manager (British Columbia)
🏢 Jobtailor
📍 British Columbia