Support clients as a Collection Agent with Northlake Financial in Barrie, ON. This role involves engaging with customers to navigate the repayment process and resolve outstanding accounts.

As a member of Northlake’s dedicated team, you will utilize your customer service skills and creative problem-solving to assist customers. The position is full-time and requires working in office, emphasizing personal interactions with clients needing assistance with delinquency management.

Key Responsibilities:
• Handle late-stage accounts and create repayment solutions
• Educate customers on payment processes clearly
• Maintain compliance with regulatory standards in collections
• Negotiate payment arrangements and document discussions
• Achieve individual and team collection objectives

Requirements:
• Availability to work flexible hours, including weekends
• 1-2 years of relevant experience in collections
• High school diploma required
• Strong decision-making and communication skills
• Ability to organize and prioritize tasks efficiently

Join a transition in the automotive finance industry while contributing to customer resolutions at Northlake Financial.
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📌 Collection Agent Role at Northlake Financial (Ontario)
🏢 NorthLake Financial
📍 Ontario