29 Aug
|
Socket.dev
|
Ontario
29 Aug
Socket.dev
Ontario
EQ Bank, a Canadian challenger bank, seeks a Director, Channel Automation and Knowledge to lead the strategic vision for customer self-service and agent efficiency. You will drive short-term tactics and long-term roadmaps using AI, CRM, Knowledge tools, and APIs to improve customer outcomes and reduce operating costs.
Collaborating with senior leaders across lines of business, you will translate strategic priorities into technical requirements, mentor a director and senior managers, and champion
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📌 Director, AI-Driven Channel Automation & Knowledge (Ontario)
🏢 Socket.dev
📍 Ontario