Become a key contributor at Lexus of London as a Full time Service Advisor. Elevate customer satisfaction and drive service sales while engaging with various automotive brands.
In this pivotal role, you'll foster strong customer relations, enhancing both retention and profitability. Your expertise will ensure that customer concerns are accurately documented and resolved as you manage service inquiries. This position emphasizes proactive communication and a strong understanding of customer service dynamics.
Key Responsibilities:
• Handle customer inquiries and document repair orders
• Ensure accurate completion of paperwork and repair orders
• Schedule vehicle service to ensure timely repairs
• Review repairs with customers upon vehicle delivery
• Monitor work-in-progress and communicate any delays
Requirements:
• Knowledge of automotive equipment and customer service techniques
• Ability to maintain records using computerized systems
• Valid Ontario driver’s license with a clean record
• Strong communication skills and decision-making abilities
• Ability to work collaboratively with organizational levels
Bring your automotive expertise and customer focus to Lexus of London as a Service Advisor.
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📌 Full-Time Service Advisor at Lexus London (Ontario)
🏢 OpenRoad Auto Group
📍 Ontario
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