Job Code: 26688 Status: Temporary Full Time (Up to 1 year)

Location : Providence Care Hospital

Union : OPSEU 4104 Service Clerical

Wage : $29.29 - $31.98

Posting Period: August 27, 2026 - September 5, 2026 The Unit Clerk will support the safe, efficient and effective operations of the Unit/Program by providing quality clerical support. In collaboration with the Charge Nurse, the Unit Clerk will work under the direction of the Program Manager.

Skills And Qualifications Required

- Two year Office Administration, Health Services (Also known as Medical Office Administration) Diploma or equivalent combination of education and healthcare clerical experience
- Successful completion of medical terminology course, preferred
- Two years of experience performing similar healthcare clerical duties preferred

Position Responsibilities

- Acts as first point of contact for the unit (e.g. welcoming guests to the unit, answering telephones, redirecting calls, taking messages, etc.)
- Completes appropriate processes and procedures regarding patient/client transfer, admission, discharge, patient/client death, client/patient activity, leave of absence, program change or clinician change
- Responds to routine inquiries from patients/clients and their families and refers emergent matters to the appropriate team member/manager
- Communicates with staff and/or Manager on any issues, concerns or questions from family/care providers, or hospital and community partners in a timely manner
- Responds to requests from visitors, ensuring confidentiality and privacy requirements are maintained




- Maintains accountability to follow organizational policy and legislation regarding the access to and distribution of patient information
- Liaises with hospital and community partners to support safe client/patient transition processes
- Ensures client/patient records are properly completed, securely stored and readily available to physicians, nurses, and other health care providers
- Demonstrated keyboarding skills of 40words per minute

Why Work At Providence Care Hospital

- Specialized sub-acute Care in rehabilitation, mental health services, complex medical management and palliative care
- A hospital striving for excellence in care, education and research
- Committed to people centred approach to care delivery
- Competitive salaries with percentage in lieu of benefits & vacation
- Healthcare of Ontario Pension Plan (HOOPP)
- State of the Art Building with on-site parking
- In office café and cafeteria with a variety of food options
- Corporate and unit/service specific orientation for new hires
- Focus on Healthy Workplace & Culture of Quality
- Employee & Family Assistance Program
- Education, mentorship and bursary opportunities
- Fully affiliated with Queen’s University and St. Lawrence College and other academic institutions
- Located on the shores of Lake Ontario surrounded by park land and walking trails

Disclosure: We do not use artificial intelligence to screen, assess, or make selection decisions in our recruitment process. Unless specifically stated, all job postings are for existing positions at Providence Care.

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