Enhance user experience and business processes as a User Experience Consultant on a contract basis in Ottawa. This hybrid/onsite role targets optimization within government workflows. We seek a seasoned consultant to improve the user experience for inspectors by refining priority business processes.

Your role includes analyzing workflow inefficiencies and recommending innovative digital solutions. The engagement spans 3-6 months, focusing on achieving measurable improvements. Key Responsibilities:

- Review and improve key business workflows systematically
- Conduct workflow assessments and process mapping
- Identify and advise on automation and modernization strategies
- Present findings and engage effectively with stakeholders
- Simplify digital workflows for better user engagement

Requirements:

- Solid expertise in user experience and business process analysis
- Experience with service design or human-centered design
- Ability to conduct thorough workflow assessments
- Must hold Reliability Security Clearance
- Experience with federal government processes is an asset

Utilize your UX and process optimization skills to drive improvements in this essential consulting engagement.

📌 User Experience Consultant in Ottawa
🏢 Nexasphere
📍 Ottawa