Location: Ottawa Headquarters, 24 Colonnade Road, Ottawa ON (Free parking on site)
Schedule: Daytime, Monday to Friday
Term: 18-month contract
Starting Salary: TBD
Position Status: This is a vacant position.
Commissionaires Ottawa is looking for an Internal Communications and Employee Engagement Specialist to lead the planning, development and delivery of internal communications that keep employees informed, connected and engaged across Ottawa Headquarters, regional offices and field sites.
This role is ideal for someone who can translate organizational priorities, business transformation initiatives and operational changes into clear, timely and audience-specific communications. During the business transformation initiative, you will provide dedicated communications support to the PMO while helping to strengthen employee engagement and internal communications across the organization.
Some of your responsibilities include Develop and maintain an organization-wide internal communications strategy and editorial calendar
Draft executive communications, CEO letters, leadership messages, FAQs, key messages and change communications materials
Plan, write, edit and publish internal newsletters, intranet/SharePoint content and transformation hub updates
Create and maintain leadership and supervisor communication toolkits, including briefing cards, scripts and talking points
Coordinate town hall communications, including presentations, invitations, question collection and follow-up summaries
Develop plain-language, bilingual physical materials (bulletins, posters, handouts) for employees with limited digital access
Design and manage feedback mechanisms (surveys, Q&A; cards, anonymous forms) and close the loop through published answers
Build tailored communication approaches for field guards, supervisors and regional employees




Coordinate communications and logistics for regional visits and employee engagement sessions
Establish and track internal communications metrics, including reach, readership, engagement and feedback volumes
Prepare regular reports and recommendations for the Director, executive team and PMO
Coordinate translation, design, printing, distribution and vendor support to ensure timely execution
What’s in it for you? Work for a reputable and nationally known company
Work in a challenging and rewarding work setting
Generous paid time off, holidays and sick days
Retirement plans with company matching of employee contributions
Free Parking
Employee discount programs, social outings and holiday gatherings
What You Bring 4 to 6 years of progressive experience in internal communications, employee communications, change communications or public relations
Post-secondary education in communications, public relations, journalism, change management, employee engagement or a related field (or equivalent combination of education and experience)
Excellent writing, editing and plain-language communication skills, with the ability to adapt sensitive information for different audiences
Experience developing communication strategies, editorial calendars, key messages and multi-channel communication plans
Experience drafting executive communications, newsletters, briefing materials, FAQs and change communications




Experience managing intranet/SharePoint content, town halls and employee feedback mechanisms
Experience supporting organizational transformation or complex multi-stakeholder initiatives is strongly preferred
Experience communicating with dispersed, frontline or field-based workforces is a significant asset
Sound judgement when handling confidential, sensitive or potentially reputational information
Bilingual proficiency in English and French is strongly preferred; demonstrated ability to coordinate high-quality translation is required
Proficiency with Microsoft 365 applications and comfort working with distribution lists, spreadsheets and dashboards
NOTE: Only those candidates that meet the specified requirements will be considered for this position. Candidates that do not meet the requirements may be considered for similar opportunities.
Commissionaires’ values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender and age.
In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Commissionaires’ Policies on Accommodation, a request for accommodation will be accepted as part of Commissionaires’ hiring process.
Commissionaires-Ottawa does not use artificial intelligence (AI) to screen, assess, or select applicants. However, please be aware that some third-party tools we utilize in our recruiting and selection process may incorporate AI technology.
We appreciate all who apply, however we will only be contacting candidates of interest.
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📌 Internal Communications and Employee Engagement Specialist (Quebec City)
🏢 Commissionaires
📍 Quebec City