COMPANY OVERVIEW
Arctic Arrow is a Canadian owned and operated company specializing in powerline transmission, distribution, and underground cable work. We offer exemplary construction and maintenance services in the power utility sector across Canada.

As we continue to grow, Arctic Arrow is offering this exciting opportunity for a Document Controller to work out of our Head Office in Abbottsford.

Document Control Processes and Procedures
Support the development, standardization, and operational execution of document control (DC) processes and procedures
Provide training and support to stakeholders on document control processes and procedures

Document Controls Operations
Ensure that all project documentation submitted to the company document control system by project team members is correctly coded and filed in a timely manner
Ensure quality of information contained in the company document control system
Ensure documents are correctly and completely coded with the appropriate metadata
Ensure documents presented in M-Files are the most current version
Prevent document duplication
Identify and report deficiencies and/or problems with the company document management system
Assist team members with locating documents, answering document control related questions, and resolving service issues in a timely and professional manner
Manage formal communications transmittals with external stakeholders
Provide front-line system user support and training
Identify and communicate any issues impacting the delivery of a successful Document Controls program
Maintain skilled, industry, and organizational knowledge to serve as subject matter expert and act as point of contact for all DC services
Stay current with changing technologies and external business practices, and evaluate their possible use at Arctic Arrow
File estimates and related correspondence in M-Files




Receive and manage Purchase Orders in M-Files, including:

Saving incoming emails and supporting documents as an Incoming Transmittal
Attaching and routing the supporting estimate or COR (change order request) to the appropriate reviewer for sign-off
Filing the signed/accepted Purchase Orders and returning them to client as an Outgoing Transmittal

Document Control Certificate of Insurance
Work with Insurance Brokers to obtain any necessary Insurance Certificates
Aid in annual renewal process
Upload and maintain compliance information on various sites (Avetta, ComplyWorks, ISNetworld, etc)

Other Administrative Duties
Aid other departments in administrative projects as necessary

Education and Experience:
Minimum 2 years of experience in document control, records management, or administrative support within construction or project-based environments.
Experience maintaining a digital document management system
College or University Diploma/Degree, preferably in Administration, Information Management, or Records Management, is preferred
Specific experience with Engineering and Construction document management is an asset
Highly proficient with the Microsoft Suite of Office applications and Adobe PDF

Skills / Other Requirements
Attention to detail, with the ability to focus and concentrate for long durations
Excellent communication skills, both written and spoken English
Excellent interpersonal and team participation skills
Solutions-oriented, independent problem solver
Ability to work independently and as part of a team
Committed to the goals and objectives of the team and organization as a whole
Sound work ethic, with the ability to multitask and meet tight deadlines without losing sight of priorities

Compensation will be determined by credentials and experience. A strong benefits package is included, with additional incentives available depending on role requirements.

#J-18808-Ljbffr

📌 Document Controller (British Columbia)
🏢 Arctic Arrow Group
📍 British Columbia