ResponsibilitiesStaff Supervision & TrainingSupervise and coordinate the activities of store staff to ensure smoonth daily operationsTrain, coach and mentor staff on customer service, store policies, and product knowledgeMonitor staff performance, provide constructive feedback, and ensure adherence to company policiesAddress any employee performance issues and provide coaching to ensure staff developmentCustomer ServiceEnsure high levels of customer satisfaction by overseeing guest interactions and addressing complaints promptly.Maintain a positive store atmosphere and ensure customer satisfaction is consistently metResolve customer complaints and conflicts in a professional and courteous manner.Sales and OperationsSupport the achievement of sales goals by ensuring effective store operations and product availabilityAssist in maintaining store displays, ensuring they are visually appealing and properly stockedAssist customers with product recommendations and demonstrate strong product knowledgeMonitor store sales performance, report trends, and assist with promotional activities to drive sales.Manage the restaurant’s budget, track expenses, and ensure cost control measures are in place.Inventory ManagementOversee inventory control and product replenishment to maintain optimal stock levelsPerform regular stock counts and track inventory to prevent shortages and overstockManage stock organization, ensuring all products are easily accessible and neatly displayedReceive and check incoming shipments and ensure products are stored in appropriate locationsStore MaintenanceEnsure the store is clean, organized,



and visually appealing at all timesOversee the proper functioning of store equipment and report any issues to managementEnsure the store is safe for both customers and employees by following health and safety regulationsCash Handling and ReportingAssist with cash handling, register operations, and ensure accurate transactionsOversee the cash register process, including balancing cash drawers and making deposits when requiredAssist with preparing daily reports and maintaining financial record in accordance with company policiesTeam CollaborationCollaborate with store management and other departments to align store goals with company objectivesParticipate in team meetings and provide feedback on store operations and performanceHelp with opening and closing store procedures, ensuring security measures are followedSkillsProven experience as a Store Supervisor or in a similar supervisory role in the foodservice industry.Strong leadership skills with the ability to motivate and manage a teamExceptional communication and customer service skills.Ability to manage multiple tasks in a fast-paced environmentStrong problem‑solving abilities and conflict resolution skillsBasic knowledge of inventory management and point‑of‑sale systemsHigh School diploma or equivalent; a degree in hospitalitymanagement or business is preferred.Availability to work flexible schedule, including nights, weekends, and holidays.BenefitsCompetitive salary and performance‑based bonuses: $23‑$28/hr (including tips), performance-based bonusesHealth, dental, and vision insuranceDiscounted meals and drinksPaid breaksOpportunities for career growth and development#J-18808-Ljbffr

📌 Supervisor - $23 - $28 An Hour (Winnipeg)
🏢 Torsap Thai Kitchen
📍 Winnipeg