Elevate customer experiences as a Bilingual (French/English) Customer Service Representative at Ford Credit Canada in Edmonton. Focus on account maintenance and financial problem-solving while serving a broad dealer network.

In this vital role, you will engage directly with customers to address account delinquency and negotiate payment arrangements. Your responsibilities will include evaluating credit applications and communicating effectively with Ford/Lincoln dealers. Solid analytical skills and a customer-centric approach are essential in advancing our reputation as a top lender.

Key Responsibilities:
• Manage early-stage delinquency accounts efficiently
• Negotiate sustainable payment solutions for customers




• Evaluate creditworthiness of applications accurately
• Communicate effectively with Ford/Lincoln dealers
• Provide expert service to enhance customer relations

Requirements:
• Bilingual in French and English
• Understanding of financial analysis principles
• Experience in customer service or collections
• Strong analytical and negotiation skills
• Reside in or near Edmonton, AB

Bring your financial expertise and commitment to customer service to Ford Credit Canada and support our clients in achieving financial success.
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📌 Bilingual Customer Support at Ford Credit (Alberta)
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📍 Alberta