The Supervisor is responsible for leading a team of frontline employees to safely achieve operational, productivity, quality, and customer service objectives within a fast-paced distribution environment at Canadian Tire's AJ Billes Distribution Centre in Brampton, ON. As the primary communication link between frontline employees and management, the Supervisor ensures effective execution of daily operating plans, provides coaching and performance feedback, and supports continuous improvement initiatives.

Responsibilities

Manage workflow, staffing, labour allocation, and operational priorities; lead daily execution of shift plans to achieve productivity, quality, and service objectives

Serve as key holder, responsible for security of the facility; assist in areas relating to loss prevention, security, and safety controls

Play a key role in assisting with Health & Safety initiatives by ensuring all members adhere to proper safety procedures and protocols

Provide regular coaching and guidance to all team members pertaining to work expectations, accountability, development, and deliverables

Utilize data and reporting tools to drive informed decisions

Conduct annual performance evaluations in accordance with demonstrated work deliverables and behaviours; set objectives for team members aligned with business objectives

Motivate and mentor coaches, designated trainers, and team members

Coordinate resources across departments to support building-wide operational goals

Requirements

Minimum 3 years of experience in a distribution, warehouse, retail distribution,



manufacturing, or logistics environment

Experience leading frontline teams in a fast-paced operation

Strong understanding of safety practices and operational processes; commitment to safety excellence with a demonstrated safety record

Certified Designated Trainer (Train-the-Trainer certification), WHMIS/Chemical Handling certification, and TDG knowledge considered an asset

Strong analytical, decision-making, and problem-solving skills

Proven ability to build and maintain positive working relationships across teams

Experience reviewing and acting on performance metrics

Strong communication, coaching, and conflict resolution skills

Proficiency with Microsoft Office (Excel, Outlook, Teams)

Experience with WMS, labour management systems, voice technology, RF technology, automation systems, DCCS or similar operational systems considered an asset

Ability to work full-time 3:45 PM – 1:45 AM, Crew 4

Compensation & Advantages
Hourly rate starts at $29.00 with annual step progression. Comprehensive benefits and retirement programs, performance incentives, continuing education programs, career growth opportunities, product discounts, and mental health benefits of $5,000 per year for eligible employees and their families.

Minimum 3 years of experience in distribution, warehouse, retail distribution, manufacturing, or logistics; experience leading frontline teams; strong safety knowledge; proficiency with Microsoft Office; experience with WMS or similar systems an asset

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📌 Supervisor (Ontario)
🏢 Canadian Tire
📍 Ontario