Elevate your career with ABB in a hybrid Customer Service role based in Saint-Jean-sur-Richelieu. Engage with customers while managing orders and enhancing satisfaction.

In this customer-centric position, you'll provide internal and external service, focusing on order and claim management. With your 2-3 years of experience, you will communicate effectively with customers, addressing their needs, solving problems, and ensuring orders are handled seamlessly.

Key Responsibilities:
• Oversee and manage customer orders and claims
• Address after-sales issues and resolve EDI errors
• Keep customers informed about shipping delays and deliveries
• Collaborate with Logistics on shipping details
• Participate in continuous process improvement efforts

Requirements:
• 2 to 3 years of customer service experience
• Must be bilingual in French and English
• Proficiency in various computer systems required
• Understanding of SAP considered an advantage
• Robust verbal and written communication skills necessary

Use your customer service expertise at ABB to help drive impactful change in electrification solutions!
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📌 Hybrid Customer Service Role - ABB (Quebec City)
🏢 ABB
📍 Quebec City