Elevate your career as a CMDB Analyst with Softchoice, a leader in IT solutions. Focus on Configuration Management Database accuracy and governance in a hybrid work setting.

At Softchoice, part of World Wide Technology, you'll oversee CMDB governance, ensuring data quality standards, and managing CI lifecycle events. This role includes conducting health assessments and supporting ITSM practices while collaborating with a high-performing team committed to growth and innovation.

Key Responsibilities:
• Own end-to-end Configuration Management practices
• Conduct CMDB health assessments and publish metrics
• Manage CI lifecycle events from onboarding to decommission
• Administer and optimize CMDB discovery tooling
• Support Change Management with accurate CI data

Requirements:
• 3+ years in CMDB administration or data governance
• ITIL 4 Foundation certification required
• Experience with ServiceNow CMDB or LogicMonitor
• Strong analytical skills with large datasets
• Solid written communication for technical documentation

Bring your experience in configuration management and ITSM data governance to Softchoice and enhance our IT solutions.
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📌 CMDB Analyst at Softchoice (Ontario)
🏢 Softchoice
📍 Ontario