Take on a rewarding role as a Bilingual Collections Agent at iFinance Canada. This position supports customers in managing delinquent accounts with a focus on quality service and negotiation.

Your main responsibilities will involve fielding customer inquiries, collecting outstanding debts, and maintaining accurate records of interactions. With required bilingualism in English and French, you will play a key role in educating clients about their payment options and overseeing the collection process carefully. This in-office position, with one optional work-from-home day, allows you to thrive in a supportive environment.

Key Responsibilities:
• Manage delinquent accounts through persuasive communication
• Regularly review accounts to control delinquency rates




• Facilitate acceptable payment arrangements with customers
• Keep accurate documentation in the collection system
• Assist in skip tracing efforts to locate clients

Requirements:
• Proven track record as a collections agent
• Bilingual in French and English for effective communication
• Excellent negotiation and interpersonal skills
• Strong knowledge of relevant legal frameworks
• Detail-oriented with a positive attitude

Grow your career at iFinance Canada, where a positive team setting awaits.
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📌 Bilingual Collections Agent at iFinance Canada (Ontario)
🏢 Jobless
📍 Ontario