Elevate your career with Imperial PFS Canada as a Bilingual Customer Service Representative in Vancouver or Toronto. Deliver exceptional service in both Quebecois French and English to insurance brokers and clients.

In this crucial role, you will provide Legendary service by addressing inquiries from agents and customers accurately and promptly. The position requires two years of customer service experience, ideally in a call center, and at least one year in finance. Your solid communication skills and bilingual fluency will ensure effective interactions and problem resolution.

Key Responsibilities:
• Provide Legendary Service to all customer inquiries
• Respond to inquiries from insurance brokers and customers
• Assist brokers in utilizing financial products




• Communicate internally with different departments
• Process return mail and document conversations accurately

Requirements:
• 2 years of customer service experience required
• Minimum 1 year in financial services preferred
• Proficient in Windows-based applications
• Bilingual in French and English
• Excellent organizational and problem-solving skills

Bring your customer service expertise and bilingual abilities to Imperial PFS Canada and make a difference in the insurance financing industry.
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📌 Bilingual Customer Service Representative (British Columbia)
🏢 Imperial PFS Canada
📍 British Columbia