29 Aug
|
Armstrong Fluid Technology
|
Ontario
29 Aug
Armstrong Fluid Technology
Ontario
Contribute to innovation in fluid-flow technology as a Service Coordinator at Armstrong Fluid Technology. Engage with field service teams and customers to deliver exceptional after-sales support in a collaborative setting.
In this pivotal role, you will report to the Global Service Coordinator and work closely with technicians, sales teams, and customers. Your focus will be on managing field service orders, warranty claims, and cross-functional activities that ensure customer satisfaction. Strong communication and problem-solving skills are essential for success in this dynamic service-oriented environment.
Key Responsibilities:
• Process field service orders and customer follow-up calls
• Schedule field site visits with internal technicians
• Manage warranty claims and returns efficiently
• Collaborate with production and logistics teams
• Communicate findings and recommendations to end users
Requirements:
• University degree or equivalent experience
• 3-5 years in a customer service environment
• Strong PC skills, particularly in Word and Excel
• Excellent verbal and written English communication
• Bilingual proficiency in French or Spanish is a plus
Utilize your customer service expertise and problem-solving skills to enhance Armstrong's operations and customer satisfaction.
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📌 Service Coordinator at Armstrong Fluid Technology (Ontario)
🏢 Armstrong Fluid Technology
📍 Ontario