About Smile Innovations Group
Smile Innovations Group (SIG) is a growing network of dental laboratories committed to delivering exceptional products, service, and innovation to dental professionals across Canada.

Our laboratories combine specialized technical expertise, advanced technology, and a commitment to quality to support dental practices and their patients. As we continue to grow, we are building scalable systems, processes, and teams that enable our laboratories to operate efficiently while maintaining the highest standards of quality and service.

We are looking for an experienced Inventory Manager to join our team and take ownership of purchasing and inventory management across our laboratory network.

Description
The Inventory Manager is responsible for developing and executing purchasing and inventory strategies that optimize cost, quality, service levels, and supply continuity across Smile Innovations Group's laboratory locations.

This role provides strategic and operational leadership for purchasing, inventory management, supplier relationships, inventory controls, and related processes across the organization. The Inventory Manager will establish consistent inventory standards, improve visibility and accuracy, optimize purchasing and stock levels, and ensure our laboratories have the materials and supplies required to operate efficiently without unnecessary excess inventory or waste.

Working closely with Finance, Accounting, Operations, Production, Quality Assurance, and Laboratory Managers, the Inventory Manager will ensure inventory activity is accurately reflected in our financial reporting and that inventory processes support both operational and financial objectives.

The successful candidate will be a strategic thinker who is equally comfortable analyzing inventory data, negotiating with suppliers, improving processes, working within ERP/MRP systems, and supporting teams across multiple locations.

GENERAL RESPONSIBILITIES
Inventory Strategy & Planning

Develop and execute purchasing and inventory strategies across all laboratory locations

Establish site-level inventory targets, reorder points, minimum/maximum levels, and safety stock requirements

Forecast demand and proactively identify potential supply shortages, excess inventory, and purchasing requirements

Maintain appropriate inventory levels to support uninterrupted laboratory operations while minimizing carrying costs and obsolescence

Manage raw materials, work-in-progress (WIP), finished goods, and dental-specific materials across the organization

Develop strategies for network-wide stock pooling and allocation to optimize available inventory

Monitor inventory aging and identify opportunities to redeploy, reduce, or eliminate slow-moving and obsolete inventory

Balance inventory availability, working capital, product quality, and operational requirements

Purchasing & Supplier Management

Oversee purchasing activities across all laboratory locations

Consolidate demand across locations to leverage purchasing volume and improve pricing

Optimize order quantities, purchasing frequency, and supplier lead times

Develop and maintain strong relationships with key suppliers and vendors

Negotiate pricing, terms, lead times, minimum order quantities, and other purchasing requirements where appropriate

Monitor supplier performance, including pricing, quality, reliability, lead times, and service levels

Identify opportunities to consolidate suppliers and standardize products across laboratory locations

Proactively manage supply chain risks and develop contingency plans for critical materials

Ensure purchasing activities are aligned with approved budgets and organizational requirements

Inventory Operations & Control

Direct inventory operations, including receiving, storage, inventory movement,



warehouse organization, and inter-site transfers

Coordinate the redeployment of inventory between laboratory locations to balance supply and reduce unnecessary purchasing

Establish and maintain standardized inventory processes and controls across all locations

Monitor inventory accuracy through cycle counts, physical inventories, reconciliations, and regular audits

Investigate and resolve inventory discrepancies in a timely manner

Ensure appropriate lot tracking and traceability of inventory where required

Maintain accurate product catalogues, inventory records, units of measure, costs, and other ERP/MRP master data

Ensure inventory is properly stored, organized, identified, and managed according to operational and quality requirements

Establish explicit accountability for inventory at each laboratory location

Financial & Inventory Reporting

Partner closely with Accounting and Finance to ensure accurate financial reporting related to purchasing and inventory activity

Support month-end and year-end close processes, audits, and inventory reporting requirements

Support accurate inventory valuation and reporting across all laboratory locations

Monitor standard costing and cost variances and identify significant drivers of change

Analyze purchase price variance and supplier pricing trends

Support the accurate accrual of goods received not invoiced (GRNI)

Monitor inventory-related COGS and margin impacts

Identify and support appropriate reserves for obsolete and slow-moving inventory

Ensure inventory transactions are accurately recorded and reconciled within the ERP/MRP system

Provide management with regular reporting and analysis on inventory performance and financial impacts

Reporting & Performance Management

Develop and maintain consolidated, real-time visibility into inventory across all laboratory locations

Establish and monitor key inventory and purchasing KPIs

Analyze inventory turnover, aging, carrying costs, stock shortages, excess inventory, supplier performance, and purchasing trends

Provide location-level and network-wide reporting to Management

Identify trends, risks, and opportunities and make data-driven recommendations

Establish clear inventory performance expectations and accountability at the laboratory level

Use data and reporting to support purchasing, production planning, allocation, and operational decision-making

Process Improvement & Standardization

Standardize purchasing and inventory processes across the organization

Develop, document, and maintain inventory policies, procedures, workflows, and best practices

Standardize product catalogues, purchasing practices, and inventory management processes across laboratory locations

Identify opportunities for automation, system optimization, and improved data visibility

Lead initiatives designed to improve efficiency, reduce costs, minimize waste, and improve inventory accuracy

Continuously evaluate processes and identify opportunities to improve scalability as SIG grows

Support the implementation, optimization, and ongoing improvement of ERP/MRP inventory functionality

Ensure changes to inventory processes are effectively communicated and adopted across all locations

Team Leadership & Development

Lead, coach, and support purchasing and inventory team members across multiple laboratory locations

Establish clear expectations, processes, and performance standards





Provide training and ongoing development related to purchasing, inventory controls, systems, and processes

Monitor team performance and provide coaching and feedback as required

Support performance management in partnership with Laboratory Managers, Operations, and HR

Promote a culture of accountability, accuracy, continuous improvement, and operational excellence

Ensure purchasing and inventory teams consistently follow established processes and controls

Acquisitions & Integration

Support SIG's acquisition and integration activities related to purchasing and inventory

Assess inventory practices, supplier relationships, product catalogues, systems, and inventory controls within newly acquired laboratories

Identify opportunities to consolidate suppliers and leverage network-wide purchasing volume

Standardize purchasing, inventory, and ERP/MRP processes across newly acquired locations

Support inventory reconciliation, data migration, product standardization, and system integration

Implement SIG inventory best practices within newly acquired laboratories

Travel to laboratory locations as required to support integration and operational initiatives

Cross-Functional Collaboration

Partner closely with Finance and Accounting on inventory valuation, financial reporting, and month-end and year-end close

Collaborate with Operations and Laboratory Managers to ensure inventory levels support operational requirements

Work closely with Production and Quality Assurance to ensure material availability, quality, traceability, and compliance

Partner with Management on strategic purchasing, cost reduction, and working capital initiatives

Serve as the subject matter expert for purchasing and inventory management across SIG

Additional Responsibilities

Maintain confidentiality of company, supplier, financial, and operational information

Ensure compliance with applicable company policies, quality standards, and regulatory requirements

Travel domestically up to 20% of the time to support laboratory locations, operational initiatives, and acquisition integration

Perform other duties or projects as assigned by Management

Qualifications

5+ years of progressive experience in inventory management, purchasing, supply chain, procurement, operations, or a related field

Experience managing inventory across multiple locations strongly preferred

Previous leadership or people-management experience

Strong understanding of inventory planning, demand forecasting, purchasing, replenishment, and inventory controls

Experience with ERP/MRP systems and inventory master data

Strong analytical and financial acumen, including an understanding of inventory valuation, costing, COGS, and purchasing impacts on financial statements

Experience with supplier management, purchasing negotiations, and cost optimization

Strong understanding of inventory KPIs, reporting, and data analysis

Demonstrated ability to develop and implement standardized processes across multiple locations

Strong project management and organizational skills

Exceptional attention to detail and accuracy

Strong problem-solving and decision-making abilities

Excellent communication and interpersonal skills

Ability to work effectively with Finance, Accounting, Operations, Production, Quality Assurance, and Laboratory leadership

Proficiency with Microsoft Office, particularly Excel

Experience in a manufacturing, healthcare, medical, dental, distribution, or other regulated environment considered an asset

Dental laboratory experience considered an asset, but not required

Experience supporting acquisitions, integrations, or multi-site organizational growth considered an asset

Ability and willingness to travel domestically up to 20%

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