Elevate your career at Richelieu Hardware as a Customer Service Representative in Victoria. Engage with customers and ensure their needs are met through phone, email, and in-store interaction.

In this role, you will provide exceptional service to our diverse customer base while assisting with orders in our warehouse. The position emphasizes strong communication skills and an understanding of our product offerings to facilitate customer satisfaction.

Key Responsibilities:
• Greet and assist customers at the service counter
• Process orders, returns, and product claims efficiently
• Maintain showroom cleanliness and organization
• Communicate promptly via phone and email
• Support Outside Sales team with customer inquiries

Requirements:
• Fluent in English; French is an asset
• Experience in B2B sales or hardware industry
• Familiarity with order entry systems (AS400)
• Solid organizational skills and attention to detail
• Ability to lift 60 lbs regularly

Utilize your customer service expertise and product knowledge to provide top-notch support at Richelieu Hardware in Victoria.
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📌 Customer Service Representative in Victoria (British Columbia)
🏢 Quincaillerie Richelieu Ltee
📍 British Columbia