Permanent Part-time Position, 21 hours per weekHourly Range: $22.97 - $27.68, plus Benefits and HOOPP PensionWe are a agile community-based health centre promoting social justice and health equity in the Regent Park neighbourhood and Downtown East area of Toronto. We operate out of several locations and provide a wide variety of services including: primary health care, chiropody, physiotherapy, health promotion, social work, community health, immigrant and refugee services, harm reduction and homeless programs, addiction and recovery services, Pathways to Education, infant and child development programs, parenting programs, and youth employment servicesPosition SummaryThe role of the Receptionist / Medical Secretary is to ensure efficient operations, facilitate smooth flow of the reception area and provide friendly and professional patient intake. The Receptionist/Secretary provides reception, clerical and administrative support functions and maintains appointment, chart and document management systems.ResponsibilitiesGreet clients and provide support as neededSchedule client appointments, and provide reminders of upcoming appointments as requiredInform staff/providers of client/patient arrivalManage, prepare, maintain, update, and scan documents for electronic health records (EHR)Manage an eight-line telephone system: answer incoming calls, direct to appropriate personnel and process messages, manage phone messages from answering serviceSort and distribute all incoming and outgoing mail and parcelsCopy and fax documentsCompile information on clients/patients to create charts and update personal information in charts, change status of chart as needed, and ensure confidentialityProcess incoming documents,



and ensure security of charts and documents during non-office hoursReconcile bills from lab facilitiesProcess forms from clientsManage prescriptions, client samples, and deliveries that have been dropped offKeep a record of laboratory fridge data for Public HealthResponsible for opening of building and transfer of phone lines from the answering serviceGive information about resources/programs at RPCHC, as well as giving information about external agencies, as neededOperate and maintain document management and distribution systemsQualificationsCompletion of relevant certificate or diplomaTwo to five year’s office experience; preferably in a health setting.Experience with switchboard/multi-line telephone system.Proficiency in typing and in the use of computers and various software applications.Knowledge of Reception techniques (telephone and personal) and Filing systems (medical)Medical Terminology and formsSecond language is an assetProficient with computer software including MS Office, Internet, email, Electronic Health Records (Telus PS Suites an asset)Ability to work collaboratively within and across teamsUnderstanding of Anti-oppression principlesAbility to work effectively with people of various cultural, age and economic backgroundsKnowledge of the Regent Park area and issues affecting the communityMust have full COVID-19 vaccination for the protection of clients and staffEquity StatementRegent Park CHC is committed to equity in our hiring and employment practices. Applications are encouraged from qualified individuals who are Indigenous people, members of racialized communities, individuals of diverse sexual orientation and gender identification, persons with disabilities and others protected under the Human Rights Code as well as individuals with lived experience in the Regent Park community. This is a bargaining unit position within OPSEU Local 5115.#J-18808-Ljbffr

📌 Receptionist & Medical Secretary - $23.0 - $27.7 An Hour - Part Time (Winnipeg)
🏢 Regent Park CHC
📍 Winnipeg