Drive customer satisfaction at Rootly as a Product Manager focused on integrations and execution readiness. Leverage your technical expertise to enhance our incident management platform.
Rootly is looking for a Product Manager who excels in turning customer feedback into effective product requirements. In this critical role, you'll manage relationships with customers and work hands-on with engineering teams to ensure timely delivery of features. You’ll be essential in maintaining project oversight and producing measurable impacts on customer satisfaction and adoption rates.
Key Responsibilities:
• Gather and clarify technical requirements from customers
• Analyze technical dependencies and assess delivery risks
• Collaborate with engineering for effective project execution
• Engage in product discussions ensuring customer alignment
• Support GTM strategies for seamless transitions
Requirements:
• 3 years minimum in relevant technical product roles
• Proven ability to translate customer needs into features
• Familiarity with reading technical documents and APIs
• Effective in cross-team collaboration and communication
• Initiative to drive projects with minimal oversight
Contribute to Rootly's trailblazing incident management transformation through this impactful product management role.
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