Customer Service Representative at CIBC (Ontario)

Customer Service Representative at CIBC (Ontario)

29 Aug
|
Canadian Imperial Bank of Commerce
|
Ontario

29 Aug

Canadian Imperial Bank of Commerce

Ontario

Become a vital part of Investor Services Inc as a Customer Service Representative. In this role, you'll engage clients through phone and online channels, making a positive impact on their experience.

As a member of the ISI team, you will tap into your stellar interpersonal skills to recognize client needs, ensuring timely and effective resolutions. This role emphasizes problem-solving and client engagement in a fast-paced workplace, maintaining a personal touch in every interaction.

Key Responsibilities:
• Assess client needs through effective communication
• Maintain deep knowledge of ISI products
• Resolve client issues promptly with ownership
• Ensure clients experience outstanding service
• Engage with clients to ensure personalized support

Requirements:
• Degree/diploma in business, CIRE as an asset
• Strong understanding of online brokerage products
• Excellent communication and interpersonal skills
• Problem-solving abilities focused on client care
• Computer savvy with multiple applications

Bring your passion for client engagement and problem-solving to the CIBC team today.
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📌 Customer Service Representative at CIBC (Ontario)
🏢 Canadian Imperial Bank of Commerce
📍 Ontario

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