Elevate your career with KSI Law as a Senior Resolutions Officer, managing higher-balance delinquent accounts across Canada. This role emphasizes effective debtor communication and strategic compensation.

In this pivotal position, you will oversee accounts ranging from $2,000 to $5,000, utilizing multiple communication channels to establish payment arrangements. You will also interpret credit reports to enhance repayment strategies while maintaining KSI Law's standards of compliance and documentation.

Key Responsibilities:
• Collect on higher-balance delinquent accounts nationwide
• Manage detailed notes and arrangements in CRM
• Review account history for disputes and resolutions
• Communicate effectively with debtors via multiple channels
• Collaborate with team on complex account issues

Requirements:
• 3+ years in collections or credit roles
• Advanced command of English across all channels
• Robust knowledge of repayment strategies
• Proven ability to handle escalated debtor interactions
• Proficiency in CRM and Microsoft Office tools

Bring your expertise in collections and communication to KSI Law and make a significant impact.
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📌 KSI Law Senior Resolutions Officer Role (Ontario)
🏢 Kibbi Technologies
📍 Ontario