Lead and enhance business operations at the City of Guelph as a Supervisor in Business Services. This in-person role focuses on customer relationship management and productive service delivery.

As a Supervisor of Business Services in Guelph's Environmental Services Department, you will oversee critical administrative functions. This position entails leading a customer service team, ensuring optimal financial management, and nurturing a supportive work environment. You will implement best practices and collaborate across departments to meet corporate goals.

Key Responsibilities:
• Supervise recruitment, training, and staff performance management
• Ensure quality control for financial activities
• Process payroll, accounts payable, and invoicing efficiently




• Develop and monitor policies for administrative activities
• Act as a departmental representative in working groups

Requirements:
• Post-secondary education in Business Administration or related fields
• Leadership experience in customer service, preferably in a unionized setting
• Budgeting and financial management expertise
• Experience in utilities like water and wastewater
• Advanced Microsoft Office skills

Drive operational excellence and customer satisfaction as the Supervisor of Business Services with the City of Guelph.
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📌 Supervisor for Business Services in Guelph (Ontario)
🏢 City of Guelph
📍 Ontario