Summary
The Client Advisor is responsible for driving sales through exceptional client service, strong product knowledge, and building lasting client relationships. This role delivers an outstanding in-store experience, represents the brand with impeccable professionalism, and contributes to the store’s commercial success.

Responsibilities

Consistently achieve and exceed individual sales targets.

Serve as a brand ambassador, communicating product heritage, design, and craftsmanship.

Cultivate and maintain an exclusive client portfolio through personalized engagement and appointments.

Deliver white-glove post-purchase service, managing follow-ups, repairs, and service requests.

Execute POS transactions accurately and open/close the register per policy.

Support inventory management and loss prevention efforts.





Maintain visual merchandising and ensure immaculate store presentation and operational readiness.

Requirements

Proven success in a premium or luxury retail environment; an established luxury client book is highly desirable.

Excellent personal presentation and strong communication skills.

Refined attention to detail and robust problem-solving abilities.

Flexible availability including evenings, weekends, and holidays; ability to lift and handle items up to 20 lbs.

Multilingual abilities (Spanish, French, Portuguese, and/or Mandarin) are a plus.

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📌 Client Advisor - Bloor Street (Ontario)
🏢 Brobston Group
📍 Ontario