Elevate guest service excellence as an Assistant Front Office Manager at Courtyard by Marriott Edmonton Downtown. Lead a dynamic team to deliver exceptional guest experiences in a supportive environment.

In this full time role, you will support the leadership of the guest services team at the Courtyard by Marriott. Your proactive leadership will inspire associates while ensuring compliance with safety protocols and operational efficiency. Key responsibilities include training staff, monitoring guest satisfaction, and tackling front office operations with a focus on service culture.

Key Responsibilities:
• Train associates to deliver outstanding guest service
• Monitor and improve Guest Satisfaction Survey results




• Assist in front office operations and revenue strategies
• Oversee scheduling and performance management
• Ensure compliance with safety programs and audits

Requirements:
• Experience in hotel front office management
• Knowledge of guest service standards and recovery plans
• Strong analytical and leadership skills
• Excellent communication and organizational abilities
• Financial acumen for budgeting and accounting

Inspire greatness and support team development to enhance guest experiences at Courtyard by Marriott.
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📌 Assistant Front Office Manager at Courtyard Edmonton (Alberta)
🏢 Socket.dev
📍 Alberta