Join Samsung Electronics Canada as an eCommerce Operations Leader, focusing on platform optimization and customer satisfaction. This managerial role requires proactive problem-solving and strategic collaboration.

In this role, you'll act as the functional owner of Samsung's enterprise order management platform, ensuring its accuracy while enhancing the customer experience. Work closely with teams in sales, logistics, and product management to create an efficient online shopping journey. Your leadership will be crucial in driving sell-out growth and operational improvements.

Key Responsibilities:
• Ensure the accuracy of products and promotions on the platform
• Monitor website performance and order processing metrics
• Manage technical issues,



escalating as needed
• Foster cross-team collaboration to achieve efficiency
• Develop documentation of operational processes

Requirements:
• Bachelor's degree in Marketing, Business, or IT
• At least 6 years of eCommerce experience
• Proficient in MS Office, particularly Excel
• Solid multitasking and organizational skills
• Willingness to travel internationally when needed

Enhance operational excellence and customer experience in your leadership role at Samsung.
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📌 Samsung eCommerce Operations Leader (Ontario)
🏢 SAMSUNG
📍 Ontario