Enhance customer satisfaction as an In office Service Technician with Miele, providing high-level consumer interaction and technical support. This role demands strong communication and appliance troubleshooting skills to elevate the customer experience.

Miele is seeking a Service Technician with a minimum of two years of experience in appliance service and repair. You will be the key contact for resolving appliance challenges, coordinating training, and maintaining relationships with third-party support. Daily communication with colleagues and senior management is essential to address service concerns effectively.

Key Responsibilities:
• Deliver exceptional consumer interaction at the highest level
• Provide feedback and coordinate training for fellow technicians




• Maintain relationships with third-party service providers
• Support regional business operations in RSM absence
• Organize and control inventory and daily job schedules

Requirements:
• Minimum of 2 years in appliance service or repair
• Strong communication and escalation resolution skills
• Technical troubleshooting capabilities
• Ability to make brand-centered decisions
• Experience in customer service and administration

Elevate customer service standards through effective troubleshooting and communication as a Service Technician with Miele.
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📌 On-Site Service Technician at Miele (Ontario)
🏢 Miele Operations & Payment Solutions
📍 Ontario