Job SummaryThe Veterinary Assistant, under the direction of the Manager, Shelter Medicine, is a member of shelter care team, responsible for assisting staff with all aspects of animal health and wellness. This position is also responsible for assisting with clinical procedures, stocking and cleaning of clinic facilities and upkeep, cleaning and maintenance of clinic equipment and supplies.

Main Duties/Responsibilities Assist with client and patient intake and discharge for clinic appointments

Ensure all exam and treatment areas are properly cleaned between patients and biosecurity measures are properly employed

Safely and humanely restrain patients, striving for methods that cause the lowest amount of stress possible Clean and sterilize instruments, equipment, and tools

Ensure exam and operating rooms are stocked

Assist vet and vet technicians with procedures

Provide care for animals after procedures

Change animal bandages, bedding, and kennels as required

Administer medications

Assist in collecting samples such as blood or urine for testing

Assist in emergency first aid

Communicate with and provide support to clients.

Educate clients about animal health, conditions, and proper care

Maintain equipment according to manufacturer instructions and ensure appropriate quality control measures are performed Record abnormalities through HVC protocols and procedures Enter initial and follow up exams in Pet point to ensure up-to-date records and scheduled rechecks at direction of Veterinarian or Registered Veterinary Technician





Complete the duties of Animal Care Workers when required for daily operation as determined by departmental management Discard of expired/unused portions of medications/Drugs appropriately Ensuring that the waiting area is calm and quiet for animals and people at all times Prepare and maintain files for animals in care

Attend and participate in workshops, seminars, and in-service training to further education, skills, and training.

Be aware of and work within the regulations of all Toronto Humane Society policies and protocols

Work in compliance with the provisions of the OHSA and its regulations, including understanding and adhering to the requirements of the Health and Safety Manual, and any other rules and regulations established by the Toronto Humane Society

Work cooperatively with all volunteers and recognize the talent and commitment they bring to the Society

Other Duties as required in the day-to-day operation of the Society. Qualifications/Requirements High school diploma or equivalent, and approved Veterinary Assistant Certification;

1 year of experience in a shelter setting or veterinary clinic

Or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job





Robust animal care and biosecurity knowledge

Knowledge of a variety of animals, animal behaviour and their care requirements

Self-starter with the ability to work independently with minimal supervision, as well as part of a team

Ability to effectively communicate both verbally and in writing

Ability to multi-task, prioritize and adapt to change Ability to maintain confidentiality

Experience supporting high-volume appointments and population management an asset. Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)

Organized with meticulous records maintenance skills and attention to detail Work Conditions Interaction with employees, management, and the public at large

Interaction with others under varying circumstances-including situations of a highly sensitive nature

Flexible hours, including evenings, weekends, and holidays

Occasional overtime

May involve the lifting, carrying, pushing, and/or pulling of heavy to moderately heavy objects and materials and some combination of climbing and balancing to include stooping, kneeling, crouching, and crawling

Physical ability to restrain larger pets when necessary

Performance of essential functions may require exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, weather, temperature and noise extremes, hazardous materials, traffic hazards, bright/dim lights, toxic agents, animal bites/attacks, disease, pathogenic substances, or rude/irate customers.

📌 Veterinary Assistant - Full Time (Toronto)
🏢 Toronto Humane Society
📍 Toronto