At GHY, we don’t just move goods across borders — we move possibilities forward. As one of Canada’s 50 Best-Managed Companies, we’re proud to be a family-led organization where people genuinely care about their work, their clients, and one another.

For over a century, we’ve been helping importers and exporters trade confidently in global markets. With offices across Canada and the United States — including Toronto, Emerson, Winnipeg, Calgary, Vancouver, North Dakota, and South Carolina — GHY continues to grow through integrity, innovation, and care.

About the Role:
At GHY, we believe continuous learning drives operational excellence. We're looking for a Training & Development Specialist to help build capability, confidence, and consistency across our Canadian Operations.

In this role, you'll deliver impactful training programs that accelerate onboarding, strengthen technical expertise, support career development, and improve operational performance. You'll collaborate closely with leaders and associates to ensure training translates into real-world application, helping our teams perform accurately, efficiently, and compliantly in a dynamic customs and trade environment.

This is an excellent prospect for a customs professional who enjoys coaching others, facilitating learning, and helping associates grow their careers while contributing to the long-term success of the organization.

What You’ll Do:
Deliver Training & Development Programs





Facilitate onboarding programs that help new associates achieve proficiency quickly and confidently.

Deliver training on customs processes, regulatory requirements, operational workflows, systems, and standard operating procedures.

Conduct instructor‑led, hands‑on, and scenario‑based learning experiences.

Adapt training approaches to meet varying learning styles and experience levels.

Support Associate Growth & Operational Excellence

Provide coaching, mentorship, and development support to associates at all stages of their careers.

Deliver structured training programs that support internal career progression.

Reinforce operational excellence by connecting training initiatives to performance outcomes, including:

Accuracy and compliance

Quality improvement and defect reduction

Productivity and workflow efficiency

Partner with leaders to identify performance gaps and implement targeted development solutions.

Develop Learning Content

Create, update, and maintain training materials, job aids, and learning resources.

Translate regulatory updates, process changes, and system enhancements into practical, easy‑to‑understand training content.

Ensure learning materials remain current, accurate, and aligned with organizational standards.

Measure Impact & Continuous Improvement

Track training participation, development progress, and learning effectiveness.

Gather feedback and use performance data to improve training programs and delivery methods.

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📌 Customs Brokerage Training & Development Specialist (Manitoba)
🏢 Axel Springer hy
📍 Manitoba