Join Sun Life as a Service to Sales Manager, where you’ll lead a team dedicated to delivering exceptional service and identifying sales opportunities. Drive client success and team excellence in a hybrid work environment.

In this key leadership role, you will manage Insurance and Wealth Associates while fostering a culture of performance and accountability. Your focus on employee development, inclusive team management, and client-first approaches will directly enhance service quality and sales outcomes. Collaborate with cross-functional partners to ensure strategic alignment and operational efficiency.

Key Responsibilities:
• Lead a team of Insurance and Wealth Associates
• Coach for best-in-class service and sales identification
• Monitor performance indicators and manage scheduling




• Oversee campaign delivery and client outreach
• Identify operational gaps and recommend improvements

Requirements:
• Proven leadership in financial services or contact centre
• Solid coaching and performance management skills
• Knowledge of Sun Life’s insurance and investment products
• Ability to analyze data for operational insights
• Excellent communication and stakeholder management skills

Cultivate exceptional service and sales expertise at Sun Life, ensuring that client needs are met effectively.
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📌 Service to Sales Manager at Sun Life (Ontario)
🏢 Sun Life Financial
📍 Ontario