Enhance your career as a bilingual Application Support Specialist with the Community Services Cluster, working onsite five days a week. This position demands solid help desk expertise and communication skills in both English and French.

Candidates should have experience in digital systems support and a proven track record in assisting users with IT-related queries. You will coordinate with technical teams, manage inquiries, and ensure seamless user experiences throughout your tenure.

Key Responsibilities:
• Provide specialized support for applications and systems
• Manage ticketing systems and track resolutions
• Identify technical challenges and communicate solutions
• Train users on application functionalities




• Generate comprehensive reports for system improvements

Requirements:
• Help desk experience with demonstrable communication skills
• Knowledge of IVR software and troubleshooting techniques
• Advanced problem-solving and analytical skills
• Ability to maintain composure in high-pressure situations
• Experience working with public sector services is a plus

Bring your technical acumen and user service skills to the Community Services Cluster as a vital member of our team.
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📌 Application Support Specialist Inc. Bilingual (Ontario)
🏢 A.T. Consulting & Recruiting
📍 Ontario