Enhance customer satisfaction as a Customer Support Specialist with Zurn Elkay Water Solutions in Milwaukee, WI. Engage with our distribution network while mastering technical product knowledge and ERP systems.

As a part of the Hadrian Customer Service team, you will be the primary contact for our distributors. This role emphasizes strong communication and problem-solving skills, leveraging detailed product knowledge to fulfill customer specifications. You'll utilize JD Edwards ERP for order management while fostering relationships and ensuring timely project updates and compliance.

Key Responsibilities:



• Produce accurate quotations and layout drawings • Manage customer accounts and respond to inquiries • Navigate JD Edwards ERP for order status information • Collaborate with engineering for custom project solutions • Review credit holds and issue necessary RMAs

Requirements: • 3-5 years in customer service or account management • Excellent written and verbal communication skills • Solid organizational and multitasking abilities • Experience with JD Edwards ERP and AutoCAD • Proven problem-solving skills and attention to detail

Deliver exceptional customer support and technical expertise as part of Zurn Elkay's commitment to quality. #J-18808-Ljbffr

📌 Customer Support Specialist at Zurn Elkay (Winnipeg)
🏢 Zurn Elkay Water Solutions
📍 Winnipeg