Fixed Term (Fixed Term)There are some OUTSTANDING PEOPLE out there... we should know we hire them!IF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK:FRONT OFFICE ASSOCIATEContract$21.99Application Deadline: June 1, 2026Do you take pride in delighting guests with personalized service such as remembering their names, special events and room preferences? The Hotel Front Office is the heart of our hotel and sets the tone for an incredible experience. If you would like to be on a team of Great People delivering great service, we may have just the opportunity for you.The job involves:Performing a variety of skilled tasks to assist guests with their registration and departureHandling various payment methods for services & ensuring Guests acknowledge terms & conditions of each stayAssisting Gaming Guests, Entertainment, Transient Guests & Executives with their reservationsPromoting property wide Promotions & Events, and Momentum Card Holder BenefitsReacting to business fluctuations while maintaining a commitment to world class guest serviceHandling high volumes of guest interactions for long periods of timeMaking decisions pertaining to the betterment of the guest’s stayStanding for extended periods of timeWorking safely,



and in compliance with OH&S policies and legislationWorking independently and as one team that supports and helps one anotherFlexibility to support a 24/7 operationThe ideal candidate has:Hotel Restaurant Management Diploma or one year of hotel front desk experience at a 4 Diamond luxury hotelExperience using LMS, and knowledge of Momentum Card LevelsWorking knowledge of Hotel Property Management SystemsKnowledge of Niagara Falls and surrounding areasSense of urgency, accountability, and a high level of integrity and confidentialityAttention to detail and high service standardsExceptional communication and interpersonal skillsThe ability to speak multiple languagesWe confirm that we do not use AI in screening of applicants, and this position is an existing vacancy.We thank all applicants for their interest, however, only those selected for an interview will be contactedNiagara Casinos is committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.Knock, knock. Hear that sound? That's opportunity and it's at Niagara Casinos#J-18808-Ljbffr

📌 Front Office Associate - $22.0 An Hour (Winnipeg)
🏢 Niagara Casinos
📍 Winnipeg