Lead IT service reliability as a Senior IT Operations Specialist with ProServeIT in Charlottetown, PE. Your expertise will ensure secure and efficient IT systems across the enterprise.

We are looking for a Senior IT Operations Specialist to take charge of our IT infrastructure. This role will focus on managing incidents, system performance, and driving continuous improvement. Ideal candidates will have extensive experience with service reliability and infrastructure management.

Key Responsibilities:
• Lead complex incident management and root cause analysis
• Monitor IT systems proactively to resolve issues
• Manage identity and access systems including Azure AD
• Support Microsoft 365 services and infrastructure
• Drive automation opportunities to improve operations

Requirements:
• Bachelor’s degree in Information Technology or equivalent
• Minimum 5 years in IT operations management
• Expertise in Windows and Linux environments
• Familiarity with VMware or Hyper-V virtualization
• Robust analytical and customer service skills

Elevate your IT operations expertise with ProServeIT while supporting critical business solutions.
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📌 IT Operations Management Specialist at ProServeIT (Prince Edward Island)
🏢 Proserveit
📍 Prince Edward Island