Transform employee experiences with Hydro One as a ServiceNow Business Analyst. Utilize your HR technology and analytical expertise to shape innovative solutions within our HR Service Delivery platform.

In this pivotal role at Hydro One, you will leverage extensive ServiceNow HRSD knowledge combined with strong business analysis skills as a seasoned skilled. You will serve as a key liaison between HR stakeholders and IT teams, translating needs into a prioritized roadmap for success. Your expertise in Agile practices will guide the transformation of Hydro One’s HR services.

Key Responsibilities:
• Oversee the implementation of HRSD components and integrations
• Facilitate workshops and process mapping sessions for effective design
• Collaborate with stakeholders to gather comprehensive business requirements




• Document functional requirements and create development stories
• Stay updated on ServiceNow HRSD features and industry trends

Requirements:
• Experience in business analysis and product management
• Strong understanding of ServiceNow HRIS functionalities
• Agile certification (PSM, CSM, PSPO, or CSPO) required
• Excellent communication and project management skills
• Ability to perform process gap analysis and troubleshooting

Bring your HR technology expertise to enhance Hydro One’s employee service delivery and drive impactful transformations.
#J-18808-Ljbffr

📌 ServiceNow Business Analyst at Hydro One (Ontario)
🏢 Hydro One
📍 Ontario