Elevate your career at Cloudflare as a Network Security Engineer, where you can solve complex technical problems for elite clients and boost internet safety. This role encompasses DDoS mitigation and customer problem resolution.

Join the Customer Support Team at Cloudflare, where you will interact directly with sophisticated enterprise clients. As a Network Security Engineer, you will leverage your expertise to mitigate threats across OSI Layers 3, 4, and 7 utilizing Cloudflare’s advanced tools. Your contributions will significantly impact customer satisfaction and product enhancement across our robust suite of services.

Key Responsibilities:
• Communicate with clients via chat, email, and phone
• Mitigate DDoS attacks for OSI layers 3, 4, and 7




• Collaborate with Engineering to implement mitigation strategies
• Enhance products by providing user feedback to teams

Requirements:
• Minimum 3 years in a Technical Support role
• Solid understanding of OSI Model and Internet protocols
• Experience in network troubleshooting and command line tools
• Familiarity with web servers like Apache and Nginx

Bring your technical expertise and passion for customer support to Cloudflare to help build a better Internet.
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📌 Network Security Engineer at Cloudflare (Manitoba)
🏢 Cloudflare
📍 Manitoba