Join Vancity as a Financial Services Representative where your customer service skills will shine. Interact with members directly while providing essential banking advice and personalized experiences.
This full time, permanent role at the Main Street Community Branch emphasizes member engagement and financial guidance. You will be the first point of contact, earning member trust and facilitating their financial goals. If you’re passionate about helping people with banking needs and eager to develop your career in financial services, this position is for you.
Key Responsibilities:
• Greet members warmly and ensure welcoming experiences
• Understand member needs in banking, investments, and borrowing




• Provide guidance on products and online banking tools
• Take ownership of member interactions and follow-up
• Maintain compliance and professionalism throughout services
Requirements:
• High School Diploma or equivalent
• Exceptional communication and listening skills
• Experience in customer service, retail, or hospitality
• Sales orientation and goal-driven mindset
• Digital confidence with CRM and banking tools
Elevate your career and make an impact with your communication and sales skills at Vancity.
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📌 Customer-Focused Financial Services Representative (Vancouver)
🏢 Vancouver City Savings Credit Union
📍 Vancouver