Lead a talented team at CIBC as a Business Banking Team Leader, focusing on client relationships in a virtual setting. Empower your team to deliver exceptional banking experiences while achieving business goals.

In this leadership role at CIBC's Business Client Advice Centre, you will manage up to 12 Business Advisors and Analysts. Your duties include coaching and developing your team in business banking products, enhancing client journeys, and ensuring post-sales support. Foster a culture of performance by providing feedback and resolving client escalations for an exceptional CIBC experience.

Key Responsibilities:
• Lead a team in delivering exceptional client experiences
• Coach members on business banking sales and product expertise




• Address escalated client issues promptly and effectively
• Collaborate with internal partners on credit and risk management
• Monitor performance metrics and provide ongoing development

Requirements:
• Degree in Business, Finance, or related field
• Solid background in business banking products
• Proven leadership experience in a sales advisory role
• Fluency in French and English for client interactions
• Effective relationship management and problem-solving skills

Enhance your leadership capabilities while driving client loyalty and satisfaction at CIBC.
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📌 Business Banking Team Leader at CIBC (Quebec City)
🏢 Canadian Imperial Bank of Commerce
📍 Quebec City