Drive client success at Patronscan as a Client Success Specialist. Focus on building lasting relationships while ensuring clients utilize our creative technology for operational excellence.

Join Patronscan in a pivotal client-facing role. You will own the onboarding process, engage proactively with clients, and identify avenues for growth. Your goal is to turn satisfied clients into advocates and enhance their experience with our platform. This position allows you to creatively engage and support clients, driving expansion and retention across multiple industry verticals.

Key Responsibilities:
• Lead onboarding for new clients from contract to go-live
• Conduct tailored product training for client teams
• Perform regular client check-ins to preempt issues




• Gather and communicate client feedback for continuous improvement
• Identify opportunities for account expansion and client advocacy

Requirements:
• Strong verbal and written communication skills
• Self-directed and organized with time management
• Growth mindset and eagerness to learn
• Comfort with SaaS platforms and troubleshooting
• Experience in customer-facing roles preferred

Make real impacts by fostering client relationships and driving success at Patronscan.
#J-18808-Ljbffr

📌 Client Success Specialist at Patronscan (Alberta)
🏢 Scanva
📍 Alberta