Join Aramark as a Bilingual Client Success & Systems Specialist in Mississauga, ON. Engage with clients and deliver expert technical support and training to elevate their user experience.

This role emphasizes client training, technical support, and relationship management. You will assist clients in maximizing the value of digital platforms while acting as their proactive support partner. Additionally, your problem-solving skills will be integral in troubleshooting system issues and providing quality service.

Key Responsibilities:
• Provide first-level technical support to users
• Deliver user training online, in person, and via phone
• Maintain database accuracy and user profiles
• Conduct user acceptance testing with IT teams




• Participate in client presentations and training sessions

Requirements:
• Minimum three years in IT help desk and customer service
• Robust bilingual communication skills in English and French
• Detail-oriented with critical thinking capabilities
• Comfortable diagnosing computer connectivity challenges
• Two-year college degree in technology or related field

Your expertise in client success and systems support is vital in helping Aramark create exceptional experiences for our clients.
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📌 Bilingual Client Success Specialist Mississauga (Ontario)
🏢 Aramark
📍 Ontario