Job Type: Contract
Department: Active Directory Required, Information Technology Salary: $99,994.00 - $124,994.00
Close Date (closes at 12:00 am on date noted below): September 9, 2026
Hours per Week: 35
Openings: 1
Position Summary About Milton
Join one of Ontario's fastest-growing and most dynamic municipalities. The Town of Milton is proud to deliver high-quality, sustainable municipal services that support a vibrant, inclusive, and forward-looking community where residents thrive, businesses succeed, and nature is respected and protected.
Our vision is to foster a safe, diverse, and welcoming environment-one that honours its natural landscapes and rich heritage, supports thriving and inclusive neighbourhoods, nurtures a strong and balanced economy, and offers exceptional opportunities to live, learn, work, and play.
What We Offer? Annual Salary Range: $99,994 - $124,994
Benefits: Regular full-time employees receive a comprehensive benefit package, with all premiums paid by the Town, an Employee Assistance Program, top‑up maternity/parental leave advantages and life insurance.
Eligibility to participate in the OMERS pension plan
Paid time off, including vacation, incidental and volunteer days
Employee perks/discounts: Discount on Active Living Pass and Perkopolis
Flexible work arrangements, including hybrid work options and participation in the Town's compressed work‑week program (for eligible positions)
For further details of what we offer, please visit Why Milton
Position Summary Reporting to the Manager, Digital Transformation,



the Digital Solutions Analyst is responsible for bridging business needs and technology solutions to advance the Town of Milton's digital transformation initiatives.
The role involves intake evaluation, business and solution analysis, requirements management, solution design, and coordination of implementation activities across a portfolio of digital initiatives. The incumbent collaborates with IT, vendors, project teams, and business stakeholders to assess opportunities, recommend solutions, and support successful implementation and adoption of digital services.
This role supports a data‑driven and customer‑centered culture by enabling digital solutions that improve service delivery, operational efficiency, and decision‑making.
Key Responsibilities Include: Business Analysis & Requirements Lead intake assessment, evaluation, enrichment, and requirements gathering activities for digital transformation initiatives.
Apply structured analysis techniques such as stakeholder needs analysis, root cause analysis, and process mapping.
Support prioritization of initiatives based on business value, strategic alignment, and return on investment.
Provide guidance, mentorship, and coordination of Business Analysis activities across assigned initiatives.




Solution Design Define functional and non‑functional requirements for digital solutions.
Evaluate solution options and vendor platforms to support recommendations.
Develop solution documentation including process flows, data mappings, and integration overviews.
Assess risks and ensure alignment with corporate technology standards and architecture.
Develop and recommend solution approaches, implementation strategies, and delivery models appropriate to initiative complexity.
Implementation & Delivery Work with IT, vendors, and business stakeholders to support delivery, providing input and guidance to resolve issues.
Act as the solution lead for approved digital initiatives and coordinate business, vendor, and technical activities required to successfully implement digital solutions.
Monitor solution performance against defined KPIs and service outcomes.
Continuous Improvement & Advisory Identify and recommend improvements across digital solutions and business processes.
Support data‑informed decision‑making through analysis, reporting, and available data assets.
Education & Experience Minimum Qualifications Bachelor's degree or diploma in Information Technology, Business Analysis, Computer Science, Public Administration, or related field
Equivalent combinations of education and experience may be considered
Five years of experience in business analysis, digital solutions, or IT project support/management
Experience supporting technology implementations and requirements development

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📌 Digital Solutions Analyst (12 Month Contract) (Ontario)
🏢 Milton
📍 Ontario