Exciting leadership role available as Front Desk Team Lead! Oversee daily operations, ensure guest satisfaction, and enhance front desk efficiency in a vibrant hospitality environment.

We are seeking a Front Desk Team Lead with 2+ years of hotel experience to guide our front desk staff. In this role, you will organize daily tasks, greet guests warmly, and train team members to uphold high service standards. Your attention to detail will ensure seamless guest check-ins and check-outs while processing reservations and managing inquiries effectively.

Key Responsibilities:
• Provide daily leadership and support to front desk team
• Manage guest check-in and check-out processes smoothly
• Organize and oversee daily front desk operations




• Train and motivate team members for service excellence
• Audit guest folios and resolve any billing issues

Requirements:
• Minimum 2 years of hotel front desk experience
• Previous supervisory experience preferred
• Excellent customer service and communication skills
• Strong organizational and multitasking abilities
• Versatile availability for varied shifts

Shape exceptional guest experiences within our hotel through leadership and exemplary service skills!
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📌 Lead Front Desk Team at Hotel (British Columbia)
🏢 Ontario Trillium Foundation
📍 British Columbia