Elevate your retail career as a Key Holder with icebreaker and Smartwool. Drive superior customer experiences and lead a passionate team to success in a vibrant store environment.

In this pivotal role, you will support leadership by mentoring associates and maintaining operational excellence. Your key responsibilities include fostering community engagement, achieving sales goals, and ensuring high store standards. A background in retail or store leadership is preferred, as your skills will directly impact the customer experience and store profitability.

Key Responsibilities:
• Deliver personalized customer engagement through genuine interactions
• Model selling behaviors and consumer-centric mindset
• Coach and develop associates to meet engagement goals




• Supervise daily store operations and task delegation
• Support inventory management and stockroom operations

Requirements:
• 1+ years of retail or store leadership experience
• Strong communication and coaching skills
• Flexibility in a dynamic retail setting
• Ability to perform physical tasks throughout the store
• Experience with retail software tools

Utilize your leadership and coaching expertise to enhance the customer experience at icebreaker and Smartwool.
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📌 Key Holder at icebreaker & Smartwool (Alberta)
🏢 Icebreaker
📍 Alberta