Become a Customer Care Agent with FCT and use your skills in customer service and title insurance to create positive experiences. This hybrid role enables proactive communication and effective problem-solving with clients.
FCT seeks a dedicated Customer Care Agent to manage daily customer interactions with professionalism. Success in this role requires addressing inquiries promptly and accurately, educating clients about processes, and resolving any transaction-related issues. Your experience within customer service and real estate will be essential during client engagements.
Key Responsibilities:
• Communicate decisions to customers accurately
• Resolve inquiries while maintaining service levels
• Educate clients on FCT products and processes
• Conduct back office tasks as needed
• Escalate issues when necessary to maintain satisfaction
Requirements:
• One year of customer service experience
• Background in title insurance or real estate
• Data entry proficiency
• Effective verbal and written communication
• Capability to work independently during peak times
Engage with clients, support transactions, and grow your skilled skills at FCT.
#J-18808-Ljbffr

📌 Customer Care Agent for FCT Valuations (Oakville)
🏢 First American
📍 Oakville